See “ When you have finished using the headset” and dry the headset before use. If any water droplets are left in the sound conduits, air holes, or microphone holes (in 2 locations), sound level becomes low temporarily, but this is not a malfunction.
Connect the Bluetooth device to the headset once again.If you are unable to adjust the volume on the connected device, install the “ Sony | Headphones Connect” smartphone app and adjust the volume on the “ Sony | Headphones Connect” app. Adjust the volume on the connected device. When the volume adjustment function is assigned to the touch sensor with the “ Sony | Headphones Connect” app, you can adjust the volume on the headset during music playback.Įven when the volume adjustment function has been assigned to the touch sensor with the “ Sony | Headphones Connect” app, you cannot adjust the volume on the headset during a call. Turn up the volume of the connected device.